Maintenance and managed services
Application maintenance and managed services
Your software in good hands. Even after delivery.
Fixes, updates, security, hosting and new features. We look after your tools so your teams can rely on them every day. You deal with an engineer who knows your code.
- One technical contact
- Hosting and backups
- Planned improvements
What we take care of
Everything that keeps your tools running.
Software doesn't stop on go-live day. It lives, it ages and it has to keep up with your business.
Corrective maintenance
A bug is blocking your teams. We find it, fix it and explain what happened.
Updates
Systems, libraries and dependencies stay up to date so your tool stays secure and compatible.
Hosting
We host your applications and take care of servers, backups and releases.
Monitoring
We watch the availability and errors of your applications to react before your users notice.
New features
New features and improvements are quoted, planned and delivered like the rest of your project.
Documentation
Every intervention is logged. Your tool stays understandable and easy to hand over.
How we work
A team that knows your code.
Maintenance works better when you know how the tool was built.
The same contact
You talk to an engineer who knows your application and your priorities. Not to a switchboard that opens a ticket.
Prevention
Updates and monitoring prevent a good share of outages before they happen.
Other people's code too
Your tool was not built by us? We start by studying it, then we take it on. If it first needs to be put back in shape, that is our code takeover service.
Maintenance and managed services
What application maintenance actually covers.
Application maintenance covers three kinds of work. Corrective maintenance fixes bugs. Preventive maintenance keeps systems, libraries and dependencies up to date so that outages and security holes do not happen in the first place. Evolutive maintenance adds the features your teams need next. We agree with you on what we take on, no more and no less.
Managed services cover the rest. Servers, backups, releases and error monitoring. You have no infrastructure to run and you know who to talk to when something goes wrong. Every intervention is logged and documented so your tool stays understandable and easy to hand over.
Maintenance works best when you know the code. That is why the team that builds your custom software or your mobile app is the team that maintains it afterwards. Today the team looks after more than 200 code repositories. And when an application was built elsewhere, we start with an audit before taking over.
Our method
Your project in 3 meetings.
No need to show up with a 50-page specification. You come with your idea and we build the framework with you.
Meeting 11 h
We listen.
You tell us about your company, your business and your idea. We ask the right questions and tell you what is possible. You have nothing to prepare.
You leave withyour needs understood
Meeting 22 h
We present the specifications and the mockups.
Between the two meetings we break your idea down into concrete features and draw the mockups. We go through each point with you and adjust until everything matches your vision.
You leave withdetailed specifications and the mockups
Meeting 330 min
We quote and agree.
We present the schedule, the milestones and the budget. The price is fixed and there are no bad surprises.
You leave witha fixed-price quote
The 3 meetings cost you nothing.
Neither do the specifications and mockups we prepare for you. Trust starts before the quote.
See the method in detailYour questions about maintenance and managed services
Tell us about your idea.
At the first meeting we listen. It's free and you have nothing to prepare.
Or call us on +33 4 58 14 15 50